Privacy policy.

Effective Date: 11/10/23

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website Pinebones.com and any related services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you make a purchase, sign up for a newsletter, or contact us, we may collect your name, email address, billing/shipping address, and payment details.

  • Non-Personal Information: This includes browser type, device information, IP address, pages visited, and time spent on the site, collected via cookies or analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you (order confirmations, customer service, newsletters)

  • Improve our website and offerings

  • Comply with legal obligations

3. Sharing Your Information

We will never sell your personal information. We may share limited information with trusted third parties only as necessary to operate our website and services (such as payment processors, shipping carriers, or email platforms).

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze website traffic. You can adjust your browser settings to disable cookies, though some site features may not function properly.

5. Your Rights & Info

Depending on your location, you may have rights to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your information

  • Opt out of marketing communications at any time

To make such a request, please contact us.

6. Data Security

We take reasonable steps to protect your information from unauthorized access or disclosure. However, no method of online transmission or storage is 100% secure.

7. Third-Party Links

Our website may include links to other websites, such as bonfire. We are not responsible for the content or privacy practices of those sites.

8. Children’s Privacy

This website is not intended for children under 16, and we do not knowingly collect any personal information from them.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.